We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
exelentes muy bonitos de muy buena calidad
loved it.
très joli. parfait.
beautiful
Не читала отзывы и оказалось, что подвеска просто огромная. Не подвеска, а целое кадило =) и длинная цепочка. Но в общем сделано все хорошо
Très joli bijou. Bonne description
Exactlly as described and beautiful
Прекрасно
Отличные, оригинальные штучки. Мне очень понравились. Спасибо!!!
Great love it . Will buy more
great quality. Love these!!!
très contente de mon achat de toute beauté bijoux de très bonne qualité, je le recommande identique à la photo.
Very pretty necklace!!!
Lovely thanks!
Beautiful! Bigger then expected. Super-happy. Lock works very well.
ok
THANK YOU
Отлично, тяжеленький, внутри вулканический шарик( реально, у меня есть кусок вулкана из Канар). В комплекте меховой шарик для пропитки эфирными маслами или духами, поможет от тошноты или чужеродного запаха в толпе). Выглядит стильным украшением. Застежка нормальная. Крыло можно отстегнуть. Пришло за месяц, все отслеживалось.
Great Product
Excellent - better than I expected - thank you!
J’aime beaucoup exactement comme sur la photo. Super !
Very nice! I am satisfied!
This necklace is not only beautiful, you can add essential oils to the ball inside the necklace. It's my favorite piece of jewelry.
Product as described, recommended
lovely
I’ve received the product today and I’m very happy about, the chain have a good quality but not as good as the pendant that opens easily and it’s gorgeous. The shipping to Brazil took a little while, about two months, but it was worth the wait. Thanks to te store.
Nice
Perfect! Thanks, store!
i love my diffuser pendant. quite elegant.
Товар не прибыл, продавец вернул деньги, думаю не вина продавца. Все честно, поэтому рекомендую
thankyou
Items are good - like picture - shipping to Canada about 3 weeks
It's so perfect!
Beautiful just as described
ok
Beautiful Thank you!
good quality i love it shipping is fast
Ótimo!
très joli bola et parfait aussi en tant que diffuseur
superbe collier. il est tout simplement magnifique. merci je recommande ce vendeur
Спасибо большое. Заказ доставлен очень быстро.Продавец точен в описании. кулон понравился , то что мы и хотели. Магазин супер.
Muito bonito!
bonitinho. demorou muito tempo para chegar.
Très bien pour le prix. Un peu moins joli que sur la photo. La boule jaune et le caillou ne sont pas aussi gros que sur la photo, ce qui fait encore plus de bruit.
супер
I'm very satisfied
Очень красивое. Лавовый камень. Советую
Producto 100% a la descripción, muy bonito y el envió rápido a Chile...menos de 1 mes.. muy conforme con el vendedor y creo volver a comprar mas productos mas adelante
заказ не получила. деньги вернули
Спасибо се отлично.