We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
OK
muy bello exacto a lo que compre
Very nice and good quality, thank you
Very nice quality, beautifull neckles.
Parfait
доставка больше месяца. трек отслеживался. вещь крупнее, чем ожидалось - очень красиво. рекомендую
está muy bello el collar, muy detallado y el hecho que le puede colocar perfume por dentro es un plus. muy satisfecha con mi compra. lo recomiendo.
Great quality, metal
Great store, shipping was fast and the product was great! A+ all the way!
Very nice
Excellent product, slow shipping
Great will order again. a little tarnished but overall ok. Thank you
Excellent necklace as usual!
Кулончик соответствует описанию и внешнему виду по фото. Сделан аккуратно. Пришёл упакованным в мешочек, как на фотографии. По размеру меньше, чем кажется на фото, примерно с пятирублёвую монету. Внутри вкладыш из толстого фетра, хорошо впитывает духи. За такую цену очень приемлемое качество. Единственный минус - трек-номер отслеживался только по Китаю.
Super ! Très beau !
buen producto
Ótimo
Item received. Very happy with the product thank you
It is a beautiful pendant, but in shipping and sending it by post, it became very hot and pressed. It looked a little melted, but actually the little plastic bag was melted and I could peel off the plastic of the pendant, so after cooling down it was okay. The dragon fly's tail was bend. I could bend it back in form while still hot by the weather over here, but that was a scary thing to do. It is a very delicate piece. But in the end, I am very satisfied.
i love it i will order more
Nice.
très contente de mon achat de toute beauté bijoux de très bonne qualité, je le recommande identique à la photo.
Embalagem que acompanha e linda!!!!!
une finition correcte, un peu à revoir au dos, mais globalement c'est un bon produit
Love it!
спасибо
I'm very satisfied
собственно я доволен. качество отличное. шла посылка около месяца. ну в РФ задержалась. рекомендую!
Very nice!
lovely
perfect. than you store.
beautiful
Приличное качество. Все соответсвует.
I am very happy, the fulfillment and shipping was vety fast and efficient. The necklace is beautiful and the bag is a grest bonus. Thank you.
Very nice!!
See pictures ordered 3 of this and 3 of a similar design, 5 of 6 came with white sponge 1 was black. 1 chain broke as I took out of bag, I was able to fix. See specks and antiquing discoloration on back of one pendant and inside of three. They are pretty and worth the money I paid for them, and will make nice gifts.
Very pretty.
Good quality, good packaged, come in 20 days, Thank you! I recommend
So pretty!
Nice.
bonito, cuidado de no jalarlo de las alas por error xD
beautifulllll
Absolutely love it thanks.
all good, thanks you
very good. thank you :)
beautiful
Милый, стоит своих небольших денег (покупала со скидкой) Продавец - молодец, отправил быстро, упаковах хорошо, в пупырку. Буду покупать в его магазине еще
beautiful!
The pendant it's bigger than expected. Looks nice and I like it.
Delivered as promised. Customer is happy.